Harley-Davidson Dealership Service Advisor
Bellemont
Harley-Davidson Dealership Service Advisor
Full Time • Bellemont
Salary Range: $15.50 per hours plus commission (commission based) competitive commission
Job Summary:
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for Harley-Davidson and enjoy working in a fast-paced environment, we want to hear from you.
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a passion for Harley-Davidson and enjoy working in a fast-paced environment, we want to hear from you.
Responsibilities:
– Greet customers and provide them with a warm welcome
– Listen to customer concerns and accurately document their vehicle’s issues
– Schedule appointments for vehicle repairs and maintenance
– Provide cost estimates for repairs and obtain customer approval
– Coordinate with service technicians to ensure timely completion of repairs
– Communicate with customers regarding the status of their vehicles
– Upsell additional services or products that may benefit the customer
- Process customer warranty and obtain authorization before beginning repairs
– Process payments and handle cash transactions
– Maintain accurate records of all service transactions, and customer communications.
– Greet customers and provide them with a warm welcome
– Listen to customer concerns and accurately document their vehicle’s issues
– Schedule appointments for vehicle repairs and maintenance
– Provide cost estimates for repairs and obtain customer approval
– Coordinate with service technicians to ensure timely completion of repairs
– Communicate with customers regarding the status of their vehicles
– Upsell additional services or products that may benefit the customer
- Process customer warranty and obtain authorization before beginning repairs
– Process payments and handle cash transactions
– Maintain accurate records of all service transactions, and customer communications.
Requirements:
– Previous experience in the automotive industry
- Must be super organized and take responsibility
– Strong mechanical knowledge and understanding of vehicle systems
– Excellent customer service skills with the ability to build rapport with customers
– Ability to effectively communicate technical information to non-technical individuals
– Proficient in cash handling procedures
– Familiarity with BMW, Harley-Davidson, and Indian preferred.
– Previous experience in the automotive industry
- Must be super organized and take responsibility
– Strong mechanical knowledge and understanding of vehicle systems
– Excellent customer service skills with the ability to build rapport with customers
– Ability to effectively communicate technical information to non-technical individuals
– Proficient in cash handling procedures
– Familiarity with BMW, Harley-Davidson, and Indian preferred.
– Knowledge of TalonEs.
– Detail-oriented with strong organizational skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously without excuses
– Detail-oriented with strong organizational skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously without excuses
- Drug test and background check will be done - No felons !
- Must have clean driving record.
- Minimum 40 hours per week - regular overtime required
We offer competitive pay and benefits package for our Service Advisors. Join our team today and be part of a dynamic and growing company. Apply now!
Compensation: $15.50 - $18.00 per hour
About Grand Canyon Harley-Davidson
Get out! get cool!! get away!!! to endless awe and adventure in Arizona's North Country - Grand Canyon H-D® country and create your own Arizona adventure!!
Glide into the high county of Coconino County where lofty meadows and mountain peaks pull you into the high country color, and invite you to linger for awhile visiting seven of Arizona's most famous destinations - The Grand Canyon, Sunset Crater, Walnut Canyon, Wupatki National Monument, Meteor Crater, Oak Creek Canyon and the San Francisco Peaks.
Situated in the middle of all this splendor, is the Grand Canyon H-D® dealership in Bellemont on Route 40, Exit 185... a not-to-be-missed anchor point for motorcycle riders. We are located on the original Route 66! Our full service location provides sales, and highly respected service and parts departments and friendly tips for getting the most out of your short or long visit to the area. Visit nearby Biker havens of Williams, Holbrook, Grand Canyon Village and Flagstaff. Explore portions of Route 66. Extend your stay with easy rides to nearby Petrified Forest, Canyon de Chelly, sideroads The Painted Desert, the Mogollon Rim, and Navajo and Hopi lands.
Continue your journey south to cool Pine Country of Yavapai County through beautiful Oak Creek Canyon or through the green sublimity of the Verde Valley bordered by the breathtaking cliffs of Sedona. Explore side roads and the fabled biker destinations of Clarkdale, Jerome, Cottonwood, Prescott and Yarnell, visiting along the way old mining towns, craters, volcanoes, lakes and streams, and four of Arizona's seven National Forests.
Strategically located along your way are Grand Canyon H-D® shops to service you and your bikes needs, and to suggest recommended points of interest. Each is a unique location reflecting the character of the area.
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