Parts Specialist, Clothing & Service Consultant
Bellemont
Parts Specialist, Clothing & Service Consultant
Full Time • Bellemont
Pay: $15.00 - $19.00 per hour
Job description:
BASE PLUS COMMISSION $$$
Summary Description
SELL PARTS AND SERVICE AND CLOTHING.
Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.
Duties and Responsibilities
Provide customer service to external customers.
Meet customer needs, offers options, resolves problems and follows up with customers.
Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
Maintain friendly, helpful demeanor.
Provide professional, knowledgeable, courteous customer service.
Assist customers in locating merchandise, take special orders, answer questions, and communicate policies on returns and exchanges.
Monitor for shoplifting.
Perform all cashiering functions in accordance with company cash handling policies and procedures.
Check price tags for alterations.
Does not accept checks unless processed through cross checks.
Use appropriate verification procedures for credit card purchases.
Keep sales floor neat, clean and fully-stocked.
Shelve new stock, inform buyers of fast- and slow-selling stock, maintain thorough knowledge of inventory.
Ensure merchandise is attractively displayed.
Maintain cashiering desk/areas in a clean, organized fashion.
Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc.
Assist with answering incoming calls and directing them to the appropriate person or department.
Make tags for damaged merchandise, deliver daily to designated area.
Comply with all company and department policies and procedures.
Perform other related duties as assigned or requested.
Meet customer needs, offers options, resolves problems and follows up with customers.
Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
Maintain friendly, helpful demeanor.
Provide professional, knowledgeable, courteous customer service.
Assist customers in locating merchandise, take special orders, answer questions, and communicate policies on returns and exchanges.
Monitor for shoplifting.
Perform all cashiering functions in accordance with company cash handling policies and procedures.
Check price tags for alterations.
Does not accept checks unless processed through cross checks.
Use appropriate verification procedures for credit card purchases.
Keep sales floor neat, clean and fully-stocked.
Shelve new stock, inform buyers of fast- and slow-selling stock, maintain thorough knowledge of inventory.
Ensure merchandise is attractively displayed.
Maintain cashiering desk/areas in a clean, organized fashion.
Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc.
Assist with answering incoming calls and directing them to the appropriate person or department.
Make tags for damaged merchandise, deliver daily to designated area.
Comply with all company and department policies and procedures.
Perform other related duties as assigned or requested.
Supervisory Responsibilities
None
Qualifications & Job Requirements
High School Diploma or equivalent degree or greater required.
Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
Ability to take initiative and problem solve.
Excellent verbal and written communication skills.
Ability to present oneself as well as the company in a professional manner.
Knowledge of applicable laws/policies/principles/etc.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Attention to detail.
Interpersonal skills and customer service skills required.
Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
Ability to take initiative and problem solve.
Excellent verbal and written communication skills.
Ability to present oneself as well as the company in a professional manner.
Knowledge of applicable laws/policies/principles/etc.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Attention to detail.
Interpersonal skills and customer service skills required.
Physical Demands
Requires the use of both hands.
Frequently required to bend, climb, stoop, crouch, reach, and lift 50lbs of material.
Requires standing and/or walking for extended periods of time. Requires the ability to balance and push an 800+lb motorcycle.
Frequently required to bend, climb, stoop, crouch, reach, and lift 50lbs of material.
Requires standing and/or walking for extended periods of time. Requires the ability to balance and push an 800+lb motorcycle.
Working Conditions
The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.
Job Type: Full-time
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Experience:
- Management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Compensation: $18.00 - $19.00 per hour
About Grand Canyon Harley-Davidson
Get out! get cool!! get away!!! to endless awe and adventure in Arizona's North Country - Grand Canyon H-D® country and create your own Arizona adventure!!
Glide into the high county of Coconino County where lofty meadows and mountain peaks pull you into the high country color, and invite you to linger for awhile visiting seven of Arizona's most famous destinations - The Grand Canyon, Sunset Crater, Walnut Canyon, Wupatki National Monument, Meteor Crater, Oak Creek Canyon and the San Francisco Peaks.
Situated in the middle of all this splendor, is the Grand Canyon H-D® dealership in Bellemont on Route 40, Exit 185... a not-to-be-missed anchor point for motorcycle riders. We are located on the original Route 66! Our full service location provides sales, and highly respected service and parts departments and friendly tips for getting the most out of your short or long visit to the area. Visit nearby Biker havens of Williams, Holbrook, Grand Canyon Village and Flagstaff. Explore portions of Route 66. Extend your stay with easy rides to nearby Petrified Forest, Canyon de Chelly, sideroads The Painted Desert, the Mogollon Rim, and Navajo and Hopi lands.
Continue your journey south to cool Pine Country of Yavapai County through beautiful Oak Creek Canyon or through the green sublimity of the Verde Valley bordered by the breathtaking cliffs of Sedona. Explore side roads and the fabled biker destinations of Clarkdale, Jerome, Cottonwood, Prescott and Yarnell, visiting along the way old mining towns, craters, volcanoes, lakes and streams, and four of Arizona's seven National Forests.
Strategically located along your way are Grand Canyon H-D® shops to service you and your bikes needs, and to suggest recommended points of interest. Each is a unique location reflecting the character of the area.
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